Tag Archives: volunteering

Refugee helping refugee: inspiring stories from the Syrian crisis

Rahaf Al Jaber is a Syrian refugee. She volunteers for Caritas Jordan in Zarqa. Photo by Patrick Nicholson/Caritas

Rahaf Al Jaber is a Syrian refugee. She volunteers for Caritas Jordan in Zarqa. All photos by Patrick Nicholson/Caritas

By Patrick Nicholson

Tahani and Rahaf are both Syrian refugees who volunteer for Caritas Jordan to help their compatriots.

“We had a normal life,” said Rahaf Al Jaber, a 20 year old woman from the Syrian capital Damascus. “We went to university. We had friends. We were even a little spoiled by our parents. And then suddenly we had nothing. We were cold, hungry and alone.”

Rahaf fled with her family to Jordan after her father was threatened. “My father received a phone call saying he should leave or he will be killed. We left the house straight away, without time to pack.  We learned that our house was burned down later. We fled along back roads and through fields to avoid checkpoints. We walked across the border.”

They went to Zaatri refugee camp once they were in Jordan. “It’s in a desert. Life is very difficult,” she said. “We slept in tents with others families. There was nothing to do there. We were there 29 days. I counted every day.”

Then the family moved to Zarqa, a small town about an hour from the capital Amman.  There they rent an apartment. “We were foreigners. We knew nobody here. We managed to make friend with our neighbours and they told me about Caritas.”

Her family came to the Caritas centre, which provides humanitarian aid to Syrian refugees like blankets and heaters, vouchers for food, personal hygiene kits, medical care, help with rent , counseling and informal education for children.

Caritas Jordan volunteers provide classes for Syrian children such as Maths, English and Arabic. They also provide a place for games and other activities.

Caritas Jordan volunteers provide classes for Syrian children such as Maths, English and Arabic. They also provide a place for games and other activities.

“Here in Caritas, I felt the spirit of love. I felt their mission and it was close to my heart,” said Rahaf. She began volunteering at the Caritas centre in Zarqa and has been there for three months.  Each volunteer at the centre has a role, some work in the kitchen, some work on data entry, some teach extra classes to Syrian children.

Much of the work of Caritas Jordan is carried out by its 1000 volunteers, who are both Jordanian and Syrian.  Christian or Muslim like Rahaf. “For me working in a Christian organisation is not strange,” she said. “I had many Christian friends back home. I just want to help Syrians, especially the children.”

Tahani Injal is another Syrian refugee who volunteers for Caritas in Zarqa. She is part of a peacekeeping committee that helps Syrian families settle in the town and improves relations with their Jordanian hosts.  The training includes both Syrian and Jordanian volunteers.

“First we had different sessions on how to deal with people,” she said. “We learned how not to judge people. We learned about conflict resolution. It showed us how to deal with different situations. Many have suffered a lot, so need understanding.”

Tahani Injal (grey coat) talks with Caritas supervsor Laith Bsharat at a peacebuilding meeting in Zarqa.

Tahani Injal (grey coat) talks with Caritas supervsor Laith Bsharat at a peacebuilding meeting in Zarqa.

Tahani herself has direct experience of the 2 year old conflict in Syria. Her husband was seized by the military. She says he was kept in solitary confinement in a tiny room for 36 days. She says he was badly beaten, but thankfully released. “I remember the day he came home,” she said. “I didn’t even recognize him. He looked so bad. The children didn’t know who he was and were scared of him.”

Now she visits Syrian refugees in their homes and works with the wider Jordanian community. Jordanians have shown huge generosity in welcoming close over 380,000 refugees from Syrian. But tensions can arise. For example, sometimes the Syrian refugees struggle to pay rent and that can unsettle their landlords . The peacebuilding volunteers help the communities know each other better.

“The peacebuilding work helps a lot,” she said. “The relationship between Syrians and Jordanians is good.”

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Filed under Emergencies, Middle East Conflict, Peace and Reconciliation

Volunteering for better communities

Caritas Germany's volunteer programme Credit: Albert Josef Schmidt

Caritas Internationalis Delegate Joseph Cornelius Donnelly reports from Bonn.

More people everywhere are falling further into poverty and many into extreme poverty. Social situations where we live demand we respond as individuals with clear role to build up communities. People are needed more than only dollars and sense. Civil society organising is natural product of humanity. Dedication builds public confidence. Mobilises possibilities into concrete actions.

Caritas Germany and its partners from the International Association for Voluntary Effort (IAVE) hosted a workshop on volunteering this week in Bonn at the UN’s annual NGO conference. The conference’s theme of sustainable societies and responsive citizens looks towards next June’s RIO+20 global summit.

The Caritas-IAVE workshop focused on volunteering worldwide, the ‘International Year of Volunteers+1’0, church and civil society and how Caritas and parishes support active citizenship, for example through the project ‘Building Platforms for Citizens’.

Caritas Internationalis moderated a dynamic discussion with a packed house over 90 minutes.

The crisis of the state-based social welfare system has strengthened the search for new forms of solidarity. The newly formed ‘civil society’ understands itself as an engaging social state. It needs to work to mobilize social responsibility for the weakest members of the society.

Social policy builds on the charity potential of the churches. A research project called “Diakonia in the Living Space of Human Beings” gives strategic and practical details about possibilities and limits of engagement, with analysis of local projects and effects on communities for improved quality of life.

The Caritas partner at the University of Munster, Franciscan scholar, Fr. Udo Friedrich Schmatzle, demonstrated how it is in citizens’ own interests to improve their community. This happens best via community organising. Involvement effects change far better than pointing fingers or relying on burdened city councils. This model repeats itself beyond Germany. It generates solidarity, linked to the common good, multiplying motivation for change. [Read Fr. Udo Friedrich Schmatzle's Church and civil society]

Both Head of the Volunteer Sector for Caritas Germany, Dr. Eugen Baldas and his Korean colleague, Dr. Kang-Hyun Lee, President of IAVE, highlighted examples of civic engagement and voluntary action for achieving sustainability across the world. The workshop itself was a room full of volunteers from Pakistan to Nigeria, New York City to Bonn, Milwaukee to Manila, Italy to Ireland.

Presenters challenged: “Get in there. See what you can see. Listen closely to people not just assessing needs.” Do what you can from the ground up.  Recognise costs, human and fiscal, visible and invisible.

“I will do it” transforms community into “We will do it” so that the common good grows change. Be simple, direct, have vision, grow communal vitality. Empower people. “We must go into the little places and meet the people.” As ever – never doubt what a difference each person can make.

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